Terms POSTAGE AND DELIVERY DETAILS All goods are posted using royal mails recorded delivery service and a signature will be required upon receipt. We at maternity bear will endeavour to have your item to you within 3 working days however we cannot guarantee this at busier times and it may take up to 5 working days PRIVACY STATEMENT All information from the purchase of goods from this website is strictly private and will not be passed on to third parties. All payments are via paypal and all paypal’s privacy policy’s apply please refer to pay pal for further details. RETURNS POLICY If you are unhappy with your maternity bear for any reason you can return to us at our registered address complete with its original packaging and we will be only to happy to refund or replace it . You may return item within 14 days from delivery in perfect condition complete with original packaging we will be happy to refund the original price of the item or to exchange which ever is preferable. THIS DOES NOT EFFECT YOUR STATUTORY RIGHTS We recommend proof of posting certificate this should be obtained when returning your maternity bear you are responsible for your item until we receive it our registered address Alternatively any damaged or faulty maternity bears please call 01708 449 795 CONTACT Maternity Bear ltd Registered address 19 Manor Crescent Hornchurch Essex RM11 2EH Telephone number 01708 449 795